Privacy Policy
This privacy policy is adapted to the current Spanish and European regulations regarding the protection of personal data on the Internet. In particular, it respects the following rules:
- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
- Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD).
- Royal Decree 1720/2007, of December 21, approving the Regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
- Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).
Identity of the person responsible for the processing of personal data
The data controller of the personal data collected on OOOFF is TORRA 312 ACTION SL , with CIF: B09824889 (hereinafter, Data Controller). Its contact information is as follows:
Address: Carretera dels Refugis 2, 08461 Sant Esteve de Palautordera, Barcelona
Phone number: +34 620 201 280
Email: info@oooff.es
1. Registration of personal data
The personal data collected by OOOFF, through the forms on its pages, will be entered into an automated file under the responsibility of the data controller, and duly declared and registered in the General Registry of the Data Protection Agency, which can be consulted on the website of the Spanish Data Protection Agency (http://www.agpd.es), in order to facilitate, expedite and fulfill the commitments established between OOOFF and the User or the maintenance of the relationship established in the forms that he/she completes, or to respond to a request or query from the same.
Principles applicable to the processing of personal data:
The processing of the User's personal data will be subject to the following principles set out in article 5 of the GDPR:
- Principle of legality, loyalty and transparency: the User's consent will be required at all times prior to fully transparent information on the purposes for which personal data is collected.
- Principle of purpose limitation: personal data will be collected for specific, explicit and legitimate purposes.
- Data minimisation principle: only the personal data collected will be strictly necessary in relation to the purposes for which they are processed.
- Accuracy principle: personal data must be accurate and always up to date.
- Principle of limitation of the conservation period: personal data will only be kept in a way that allows the identification of the User for the time necessary for the purposes of its processing.
- Principle of integrity and confidentiality: personal data will be treated in a way that guarantees their security and confidentiality.
- Proactive accountability principle: The controller shall be responsible for ensuring that the above principles are complied with.
2. Categories of personal data
The categories of data processed by OOOFF are only identifying data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.
3. Legal basis for the processing of personal data
The legal basis for the processing of personal data is consent. OOOFF undertakes to obtain the express and verifiable consent of the User for the processing of his or her personal data for one or more specific purposes.
The User shall have the right to withdraw his/her consent at any time. It will be as easy to withdraw consent as to give it. As a general rule, the withdrawal of consent will not affect the use of the Website.
On occasions when the User must or may provide their data through forms to make inquiries, request information or for reasons related to the content of the store, they will be informed if the completion of any of them is mandatory because it is essential for the correct development of the operation carried out.
4. Purpose of the data
The data collected by OOOFF is used to communicate new news published in the store, as well as to communicate events, offers or services related to the website.
5. Information collected in connection with the purchase on www.oooff.es
When you make a purchase in the store, we collect your personal information to complete your order. The information we collect is name, address and contact information (phone, email).
6. Information collected when you subscribe to our newsletter
If you choose to subscribe to our newsletter, we will collect your email address to send you newsletters and to personalize the newsletter content. By using this data, we can offer you the offers that we believe you will be most interested in and benefit from.
7. Data collected when you visit our site
When you use our site, we collect information about your use of the service. Some of this data may be personal data, such as your IP number. We also collect information about how you navigate the service, what searches you are performing and what products you are interested in. If you subscribe to our newsletter, we will link information about your user pattern with other information we have collected about you. We use this information to influence the appearance of the content of the site when you visit us. We also use personalization in our communication via social media.
8. Legal basis and transfer of your personal data
We primarily process your information to fulfil an agreement, i.e. to deliver the goods you have ordered. We also process data with the support of consent and to comply with other legal obligations.
9. Data collected and transferred in connection with the purchase on www.oooff.es
When you purchase from the store, your information is provided to suppliers we cooperate with to deliver the service, such as courier services.
Once you have purchased from the store, we use your personal information to send you reservation confirmation and important information about your products.
We also use the data for accounting purposes.
10. Periods for the retention of personal data
Personal data will only be kept for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 2 years, or until the User requests its deletion.
When personal data is obtained, the User will be informed of the period for which the personal data will be stored or, when this is not possible, the criteria used to determine this period.
11. Recipients of personal data
The User's personal data will not be shared with third parties.
In any case, when personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data.
12. Personal data of minors
In compliance with the provisions of articles 8 of the GDPR and 13 of the RDLOPD, only those over 14 years of age may give their consent for the lawful processing of their personal data by OOOFF. If the person is under 14 years of age, the consent of the parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorized it.
13. Confidentiality and security of personal data
OOOFF undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and to prevent accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorised communication or access to such data.
The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.
However, since OOOFF cannot guarantee the impregnability of the Internet or the complete absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a personal data security breach occurs that is likely to entail a high risk for the rights and freedoms of natural persons. Pursuant to Article 4 of the GDPR, a personal data security breach is understood to mean any breach of security leading to the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication of or access to such data.
Personal data will be treated as confidential by the data controller, who undertakes to inform and guarantee by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom the information is accessible.
14. Rights arising from the processing of personal data
The User has over OOOFF and may, therefore, exercise the following rights recognized in the GDPR before the Data Controller:
- Right of access: This is the User's right to obtain confirmation as to whether or not OOOFF is processing their personal data and, if so, to obtain information about their specific personal data and the processing that OOOFF has carried out or is carrying out, as well as, among other things, the information available on the origin of said data and the recipients of any communications made or planned for them.
- Right to rectification: This is the User's right to have their personal data modified if it is found to be inaccurate or, taking into account the purposes of the processing, incomplete.
- Right to erasure (“the right to be forgotten”): This is the right of the User, unless the current legislation establishes otherwise, to obtain the deletion of his/her personal data when these are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn his/her consent to the processing and there is no other legal basis for this; the User objects to the processing and there is no other legitimate reason to continue with it; the personal data have been processed unlawfully; the personal data must be deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a minor under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its implementation, must adopt reasonable measures to inform the controllers who are processing the personal data of the interested party's request to delete any link to said personal data.
- Right to restriction of processing: This is the User's right to limit the processing of his or her personal data. The User has the right to obtain restriction of processing when he or she contests the accuracy of his or her personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
- Right to data portability: In the event that the processing is carried out by automated means, the User shall have the right to receive from the Data Controller his/her personal data in a structured, commonly used and machine-readable format, and to transmit them to another data controller. Whenever technically possible, the Data Controller will directly transmit the data to that other controller.
- Right to object: This is the User's right to prevent the processing of their personal data or to stop the processing of their personal data by OOOFF.
- Right not to be subject to a decision based solely on automated processing, including profiling: This is the User's right not to be subject to an individualised decision based solely on the automated processing of his or her personal data, including profiling, unless otherwise provided by current legislation.
Therefore, the User may exercise his/her rights by means of written communication addressed to the Data Controller with the reference “RGPD-OOOFF”, specifying:
- Name, surname of the User and copy of the ID. In cases where representation is admitted, identification by the same means of the person representing the User will also be necessary, as well as the document accrediting the representation. The photocopy of the ID may be replaced by any other legally valid means that accredits the identity.
- Request with the specific reasons for the request or information to which you wish to access.
- Address for notifications.
- Date and signature of the applicant.
- Any document that supports the request you are making.
This application and any other attached documents may be sent to the following address and/or email:
Email: info@oooff.es
Postal Address: Carrer Granollers 100, Bajo, 08440 Cardedeu, Barcelona
15. Links to third party websites
The Website may include hyperlinks or links that allow access to websites of third parties other than OOOFF, and which are therefore not operated by OOOFF. The owners of said websites will have their own data protection policies, and they themselves will be responsible, in each case, for their own files and their own privacy practices.
16. Complaints to the supervisory authority
In the event that the User considers that there is a problem or infringement of current regulations in the way in which his/her personal data is being processed, he/she will have the right to effective judicial protection and to lodge a claim with a supervisory authority, in particular, in the State in which he/she has his/her habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).
17. Use of cookies
Personal data declared by OOOFF users may be associated with cookies or transparent pixels in order to measure aggregate results in terms of openings and clicks on the emails sent. In turn, pixels or cookies served from third-party technological solutions may be used on the OOOFF website to understand the user's navigation. Cookies are small data files generated through instructions sent by web servers to users' browsers and stored in a specific directory on users' terminals, in order to gather information collected by the file itself.
To disable cookies in Mozilla Firefox, click on “Options” and the “Privacy” tab; there, you must disable the option “Accept cookies from websites”. To disable them in Internet Explorer, you must click on “Internet Options” and the “Privacy” tab; there, you must slide the privacy settings bar to the bottom limit.
For more information about cookies, please visit our cookie policy .